Privacy Policy
Effective Date: April 17, 2025
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db3 ConServe (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains the types of personal information we collect, how we use and share it, your rights under applicable law, and how you can contact us with questions or requests.
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1. Scope and Applicability
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This Privacy Policy applies to personal information collected through our website from individuals located in the United States. It is designed to comply with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (CDPA), the Colorado Privacy Act, and other similar state laws, where applicable.
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2. Information We Collect
We collect personal information in two ways: directly from you and automatically when you interact with our site.
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Information you provide may include your name, contact details, project specifics, and any communication sent to us by email or phone. You may submit this information through our contact forms or while scheduling services.
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We also collect technical and usage data automatically, such as your IP address, browser type, device characteristics, referral source, pages viewed, and interactions with the website. This helps us understand how users navigate and engage with our content.
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We do not collect financial account numbers, sensitive health data, or government-issued identification.
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3. How We Use Your Information
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We use the information we collect to deliver services, manage communication and scheduling, improve our site’s performance, and assess the effectiveness of our marketing. This includes responding to inquiries, optimizing the user experience, and tailoring content where appropriate.
We do not currently sell personal information. If our practices change in the future, we will update this policy and notify you as required by law. You will have the opportunity to opt out of any future sale or sharing of personal information.
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4. Cookies & Tracking
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Our website uses cookies and similar technologies to support essential functions, maintain security, analyze traffic, and evaluate marketing performance. You can manage your cookie settings through your browser or the cookie consent banner on our site. Certain cookies that are necessary for the site to function cannot be disabled.
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5. Data Sharing & Security
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We may share personal information with internal staff, subcontractors involved in delivering services, and trusted third-party service providers who support our website and analytics. We also disclose information when legally required, such as in response to a court order.
We rely on these providers to safeguard your information. We do not host personal data on our own servers.
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6. Data Retention
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Information submitted through our site is retained only as long as necessary. Contact form data may be stored for up to 24 months. Aggregated website analytics data is kept in anonymized form for up to 26 months. Project-related records and invoices are retained for up to seven years for business and compliance purposes.
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7. Your Rights
Depending on where you live, you may have rights under state privacy laws—to access your data, request deletion, or opt out of certain processing. To exercise any right, email support@db3.io. We will verify and respond within the timeframe required by the law that applies to you (generally 45 days).
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8. Children’s Privacy
This site is not intended for individuals under the age of 16. We do not knowingly collect or retain information from children.
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9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our data practices or legal obligations. Updates will be reflected by a new “Effective Date” at the top of this page. We encourage you to review this policy periodically.
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10. Contact
For questions or requests, email support@db3.io.